How to apply for SNAP
What information do I need to apply for SNAP?
Whether you are applying for the first time, or renewing your benefits, you may need one or more of the following pieces of information to determine whether you are eligible:
- Proof of citizenship and identity for everyone who is applying for benefits.
- Alien Registration Cards, if there are non-U.S. citizens applying for benefits in your household.
- Social Security numbers for everyone, or proof that a Social Security number has been applied for.
- Proof of relationship, birth certificates may be used
- Name, address & daytime phone number of landlord or neighbor.
- A statement verifying your address and the names of everyone living with you. The statement must be made by a non-relative who doesn’t live with you. It must be signed, dated and include that person’s address and telephone number.
- Proof of ALL money your household received from any source last month and this month.
- Proof that your employment ended and last date paid.
- Bank or credit union (savings or checking) complete statement for the most recent month.
- Proof of savings bonds, securities, retirement plans and life insurance.
- Proof of rent/mortgage
- Proof of utility bills (electric, water, gas, etc.) for the most recent month and a statement about how you heat or cool your home.
- Proof of child care expenses for the most recent month. Provide a statement if you take your child to or from the provider’s location.
- Proof of medical expenses for those applying for benefits who are age 60 or older or receive disability benefits when the total amount for the household is more than $35.00.
- Proof of legal obligation and payments of court ordered child support paid this month and last month.
When possible, please include this information with your application.
Where can I apply for SNAP?
NATIVE HEALTH has trained Outreach and Enrollment Specialists at all NATIVE HEALTH locations to assist with SNAP/TANF/AHCCCS enrollment. Please call (602) 279-5262 and ask to speak to an Outreach and Enrollment Specialist.
- You can also apply virtually through Health-e-Arizona Plus (HEA+) or you can also mail or fax an application or request an application be mailed to you by calling 1-855-432-7587.
- You can also visit DES in person at a DES Family Assistance Administration or at NATIVE HEALTH Central (Monday-Friday) or NATIVE HEALTH Mesa (Mondays, Wednesdays, and Fridays), or NATIVE HEALTH @ Walupe Health Center (Guadalupe) (Tuesdays and Thursdays), through a DES On the Spot office. Services are available on a first-come, first-served basis. We recommend lining up at 7 am. Doors open at 7:30. The first FIVE people each day are signed in. The sixth person is on stand-by. First come, first served. Please, no saving spaces in line. Please bring your ID and all documents.
Benefit amounts may change for February 2026 following the annual Social Security Administration (SSA) Cost-of-Living (COLA). Due to changes in Social Security benefits starting January 2026, the February 2026 NA benefit amounts for households receiving SSA or Supplemental Security Income (SSI) benefits may change. Notices will be sent to affected households with new benefit amounts in January.
What happens after I apply for SNAP?
You may need to complete an eligibility interview by phone. We strongly recommend that you have income information, ID, Social Security numbers, and Citizenship verification at the interview. During your interview, we will review your information in determine if you qualify for the program. At the end of your interview, we will let you know if we need any additional information to decide your case. We will also send you a letter asking for this information. Some program requirements may be difficult or dangerous for victims or survivors of domestic violence, sexual harassment, sexual assault, or stalking, and their families. Speak with your DES eligibility specialist, to determine whether you may be exempt from these requirements. Your DES eligibility specialist can also give you information on sexual and domestic violence related resources that are available in your community. We will keep all information you provide private, as required by law.
Add DES phone numbers to your cellphone contacts so you know when to answer. Don’t miss a call or phone interview by adding DES’ phone numbers to your contacts. They will only contact you when they need information for your case.
- 855-777-8590
- 602-771-1337
Also, be on the lookout for MyDES Connect text messages and emails with information about your application and benefits. MyDES Connect texts will be sent from the number 86684. Save this number to your contacts! They will NOT text you for your personal details, account login, or other sensitive information.
How do I provide additional information to DES (if requested)?
- Give DES all requested information as soon as possible
- Let DES know if you need assistance in getting the necessary information. They can assist you.
You can mail or fax copies of the requested information. Please do not turn in original documents. When you apply for Nutrition Assistance online, you can either upload requested information or fax it. Please include a cover sheet with your faxed documents.
How will I know when I am approved or denied for SNAP?
A decision will be made by one of the following dates:
- Within seven days from the application date if you qualify for emergency benefits
- At the latest, 30 days from the application date
When a decision is made regarding your case, you will be mailed a letter with the results. You can also monitor the status of your application online at Health-e-Arizona Plus or MyFamilyBenefits.
What can I do if I disagree with the decision?
You can request an appeal when:
- An application is denied,
- Benefits are stopped, or
- An application is not processed in a timely manner.